Is there a web based program for Small Businesses to collaborate on email? A way to assign emails to people?

Small Business collaboration. A web based system that lets employees check out emails (work on emails) from a general email account (support, or information email address for the company), but letting all other employees know that that person is working on it.

Is there a web based program for Small Businesses to collaborate on email? A way to assign emails to people?
You should look into a wiki. It's a great way to collaborate electronically. Check out:





http://www.jotspot.com/





Information Week gave them a pretty good review, and the basic service is free.





There are other vendors you can compare with, but wikis, as a tactic, are the way to go.
Reply:The only way I think you can do this is to set up a server at one location and have that networked on the Internet. Then use Microsoft outlook to track emails. Outlook lets you see when, who, and what was responded to. Moreover, depending on your functionality, I would use Word as the main document were you can track changes then send them to other users. After you are finish editing, you can send the .doc in two clicks.